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FAQ

Common questions

We typically respond within 24 hours on business days. For urgent issues, reach out via WhatsApp for faster support.
Absolutely. Book a 30-minute demo call through our Calendly link above, and we'll walk you through everything Trupper can do for your institution.
Select 'Bug Report' or 'Product Support' in the contact form above and describe the issue in detail. Include screenshots if possible — it helps us resolve things faster.
Yes, we're open to partnerships with schools, edtech companies, and content providers. Select 'Partnership' in the form and tell us about your organization.
Flow offers free access to core learning features. Trupper has a free tier for small institutions, with paid plans for larger deployments. Visit our pricing page for details.